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Service Now

Course Curriculum
Introduction to ServiceNow
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What is ServiceNow? (What, Where, and Why – ServiceNow)
00:00 -
Types of ServiceNow Applications
00:00 -
History of ServiceNow
00:00 -
Features of ServiceNow
00:00 -
Understanding the ServiceNow Platform
00:00 -
ServiceNow Architecture
00:00
ServiceNow Setup
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How to set up the ServiceNow environment?
00:00 -
User Interface Overview
00:00 -
Basic program and internal workflow
00:00
Scripting and Logic
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Variables and Data Types in ServiceNow
00:00 -
ServiceNow Scripting Basics (Client-side and Server-side)
00:00 -
Business Rules
00:00 -
Control Structures in ServiceNow
00:00 -
Functions and Operators
00:00
Application Development
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Application Scope
00:00 -
Introduction to ServiceNow Tables and Fields
00:00 -
Form Customization
00:00 -
Workflows and Flow Designer
00:00 -
Notifications and Events
00:00
Security and Access Control
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ACL (Access Control List) and Security Management
00:00 -
Role-Based Access Control
00:00 -
User Administration
00:00
ServiceNow Modules
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Incident Management
00:00 -
Problem Management
00:00 -
Change Management
00:00 -
Service Catalog
00:00 -
Service Portal
00:00 -
Request Management
00:00
ServiceNow Integrations
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ServiceNow Integrations Overview
00:00 -
REST API and SOAP API
00:00
ServiceNow Administration
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ServiceNow Upgrades
00:00 -
Performance Analytics
00:00 -
Reporting and Dashboards
00:00
Best Practices
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ServiceNow Development Best Practices
00:00
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₹19,999.00
₹30,000.00
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LevelIntermediate
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Duration90 hours
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Last UpdatedOctober 21, 2024
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CertificateCertificate of completion
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